Lendlease
Plus
Privacy Statement
This Privacy Statement applies to any
personal data that you submit to us via the use of our mobile application known
as Lendlease Plus (“Application”), and the services to be provided through the Application (“Services”).
Information collected through the Application
may be collected, used, processed, or disclosed by any member of the Lendlease
Group (referred to as "we", "us", "our"), in accordance with this Privacy Statement, where “Lendlease
Group” means Lendlease Corporation Ltd,
its subsidiaries, affiliates, related companies, owners of Lendlease-managed
malls, and the operating entities listed at www.lendlease.com. The Lendlease
Group treats personal data with respect and integrity. Respect and integrity
form part of our core values, which are the foundation for the conduct of the
business in all parts of the globe. To that end, we have published a Global
Privacy Policy which can be viewed at https://www.lendlease.com/sg/privacy/.
The Global Privacy Policy relates generally to the protection of personal data
(being information which is capable of identifying an
individual) and is applicable to the use of this Application and the Services,
in addition to this Privacy Statement. This Privacy Statement explains how
personal data will be treated, collected, used, processed, and/or disclosed as
you use, access, and interact with the Application.
Access to and use of the
Application and Services is conditional upon acceptance of Lendlease’s Terms of
Use accessible from the Application, into which this Privacy Statement is
incorporated by reference and of which the Privacy Statement is an integral
part. By accessing and/or using the Services, you acknowledge that you have
read Lendlease’s Terms of Use and Privacy Statement, and that you are expressly
agreeing to the Terms of Use and expressly consenting to our collection, use,
processing, and disclosure of your personal data in accordance with this
Privacy Statement. If you do not agree
to the Terms of Use and/or do not consent to such collection, use, processing,
and/or disclosure of your personal data, please do not access or use the
Application and Services.
We will post any changes to this Privacy
Statement on the Application and relevant Lendlease Group websites. Subject to
applicable law, your access and usage of the Application following any such
modification, amendment, or variation constitutes your affirmative agreement to
abide and be legally bound by this Privacy Statement as so modified or changed.
Hence, we encourage you to check this Privacy Statement from time to time. However, where any such variation expands the purpose or scope of
collection, use, processing or disclosure of your personal data beyond the
purpose or scope which you had previously consented to, we will obtain your
fresh consent to such expansion.
In addition to the provisions of
this Privacy Statement, there may also be specific and additional privacy and
data protection provisions that apply to certain sections of this Application,
or that apply to you if you are an employee, agent, contractor, or are
otherwise employed by a member of the Lendlease Group (for example, provisions
relating to your use of technology). Because those specific and additional
provisions also relate to your privacy protection, we recommend that you review
them wherever they appear. In the event of any inconsistency between the
provisions of this Privacy Statement and those other specific and additional
provisions, the specific and additional provisions will prevail.
Information
collected
We collect and use your personal data
to allow us to provide the Application and the Services to you, and to
customise and improve the Application and our Services. We only collect
personal data about you that we consider reasonably necessary for achieving
these purposes.
Personal data about you which we may
collect include:
·
Information collected when you
register or update a user account to use the Application, which may include
personal data such as your name and contact details, email address, mobile
number, and social media account details;
·
Information, including the contents
of electronic forms, that you submit via this Application, requesting us to
provide services or information, or take actions;
·
Personalisation preferences you
select as you use the Application;
·
Information required to provide
certain Services through the Application that rely upon device and/or
Application-based telematics and location data (such as the store locator), including
your device ID, device type, telematic, motion, GPS and location data of your
device, such as its real-time motion and geographic location and other device
information, and Application diagnostic and settings data;
·
Information required to bill
you for your use of those of our Services which may be chargeable, including
your credit card information, payment details, and transaction information
relating to your purchases through the Application;
·
Any messages, comments, or any
other information you submit to us via this Application, which may include
personal data.
You may browse some information-only
areas of this Application without providing any personal data. However, we may
not be able to provide the full range of Services through this Application if
we are not provided with the information outlined above.
In common with many commercial applications/websites,
we may also collect aggregated information which tells us about users of this Application
but not the identity of those users. For example, we may collect information
about the date, time and duration of visits and which pages of this Application
are most commonly accessed. This information is used by us to help to
administer and improve the Application and the Services.
Cookies
Like many major applications/websites,
the Application may use "cookies" which store some information on devices
accessing the Application (including mobile phones and laptops). Cookies may be
used by us for a variety of purposes. For example, we may use cookies to
recognise a device which has previously accessed this Application and customise
the Application according to previous preferences and behaviour. Cookies may
also be used to manage security and store information about the type of browser
being used. With most Internet browsers, users can erase cookies from their
computer's hard drive, block all cookies, or receive a warning before a cookie
is stored. However, some parts of this Application may not function fully for
users that disallow cookies. Further information on deleting or controlling
cookies is available at www.aboutcookies.org
Use,
processing, and disclosure of information
In addition to providing our
products and services to you, we may use, process, or disclose personal data
that we collect about you for purposes including the following:
·
where you have
requested it and/or in accordance with privacy laws, to provide you with
information relating to the Lendlease Group or promotional details about
products and services that may be of interest to you, including products and
services offered within Lendlease-managed Malls to which the Application and
Services relate (“Malls”), as well
as any campaign/promotional details that may be offered by owners of the Malls
(“Mall Owners”) or by the owners/merchants
of stores situated within the Malls (“Mall Merchants”);
·
purposes related to the
Lendlease Group's research, planning, product and service development, security
and testing, to enable us to provide the Application and the Services to you;
·
purposes connected with the
operation, administration, development or enhancement of this Application and
Services;
·
where we suspect that fraud or unlawful
activity has been, is being or may be engaged in; and
·
where a third party acquires or
wishes to acquire, or makes inquiries in relation to acquiring, an interest in
the Lendlease Group.
We may share personal data within
the Lendlease Group and with third parties which may involve a transfer of your
personal data outside your country of residence. The types of third parties to
whom we may disclose that personal data include:
·
our service
providers who assist us in providing this Application and our products and
services, such as financial and other entities processing payment instructions
given by you through this Application;
·
our service
providers managing and/or operating the Lendlease Group Rewards Programme and
Lendlease Points and e-Voucher services; and
·
organisations who
provide archival, auditing, professional advisory, debt collection, banking, mailhouse, delivery, recruitment, call centre, technology,
research, utility and security services;
·
Mall Merchants and
Mall Owners, and their respective third party service
providers, for the purposes of providing the Application and Services to you,
such as when purchasing or using your e-Vouchers at stores within the Malls;
to the extent required in the
normal course and scope of our business in the provision of the Application and
our Services, and where required by applicable law, statute, regulation, or
governmental or court order.
We may also disclose your personal
data to our marketing agents where you have consented to receiving marketing materials
from us
Application data (including
personal data collected through the Application) is stored on servers located
in Asia Pacific and operated by the Lendlease Group and/or its service
providers. When we share or transfer your personal data, we put in place
measures to require the recipients of the data to comply with applicable
personal data laws.
We use and disclose aggregated
non-personally identifying information collected through the Application as
part of our process of constantly improving the Application.
How we handle email and "Contact us"
messages
We may preserve the content of any
email or "Contact us" or other electronic message that we receive.
Any personal data contained in those messages will only be collected, used,
processed, or disclosed in ways set out in this Privacy Statement. The message
content may be monitored by our service providers or our employees for purposes
including compliance auditing and maintenance or where abuse is suspected.
Links
This Application may, from time to
time, contain links to the websites of other organisations (including our
partner advertisers and affiliates, as well as Mall Owners, Mall Merchants, and
their respective partner advertisers and affiliates) which may be of interest
to you. Linked websites are responsible for their own privacy practices and you
should check those websites for their respective privacy statements. Please
check these policies before you submit any information to these websites. We do
not accept any responsibility or liability for these websites and their privacy
statements.
Retention of information
Your personal data will only be
retained for as long as it is necessary to fulfill
the purpose for which it is collected or for business or legal purposes, or in
accordance with applicable laws.
Should you choose to unsubscribe
from our online services (e.g. by deregistering an online profile or
unsubscribing from our mailing list), please note that your personal data will
still be retained on our database to the extent permitted by law.
Security
We use a number
of mechanisms to protect the security and integrity of personal data.
Unfortunately, no data transmission over the Internet can be guaranteed as
completely secure. While we strive to protect such information, we cannot
ensure or warrant the security of any information transmitted to us and
individuals do so at their own risk. Once any personal data comes into our
possession, we will take reasonable steps to protect that information from
misuse, loss, theft, and from unauthorised access, modification, use,
collection, processing, or disclosure.
A username and password may be
essential for you to use some sections of this Application. For your own
protection, we require you to keep these confidential and to change your
password regularly (if required).
Access to information
From time to time, this Application
may allow you to register to use this Application or sections of it. If you are
a registered user of this Application, you may be able to access, update,
change, or remove the information on your profile in the applicable section of the
Application, subject to any authentication and authorisation considerations,
which exist to protect your security. If you wish to request access to or an
update/removal/correction of any other personal data which we hold about you as a result of our information collection practices outlined
in this Privacy Statement, please refer to the "Contact details"
section below. However, if you remove any personal data which is necessary for
us to provide you with Services, our provision of the Services to you may
become impossible, impeded, or deficient.
You may also request to receive a
copy of any personal data that you have provided to us for our use, and to
transmit such personal data to another organisation of your choosing, where
such personal data is processed by us via automated means, and is based on your
consent, or on a contract to which you are a party.
Contact details
Please contact our Data Protection
Officer using the details set out below if you wish to:
·
ask any questions
or provide feedback about this Privacy Statement;
·
make a request for
access or correction to or remove or update of any personal data that we may
hold about you;
·
withdraw consent
to our use of your information for any particular purpose;
·
make a complaint
about the way in which we have handled your personal data;
·
object at any time
to our processing of your personal data, where (i)
such personal data is processed for direct marketing purposes, (ii) such
processing is necessary in the national interests; or (iii) such processing is
based on your deemed consent.
·
make any other
queries relation to your personal data.
Any information that we provide in
response may be limited to the extent permitted by any applicable law.
Phone: +65 6671 6890
You may also contact the Personal
Data Protection Commission of Singapore via their website at
https://www.pdpc.gov.sg to lodge a complaint on personal data protection
concerns.
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